Upload your customer's complaint, answer a few questions by voice or text, and get a complete D0–D8 report, checked against that customer's published requirements before you send it.
Occurrence. Weld current on welder 2 ran above specification.
Escape point. Weld depth checked once per shift; the affected run fell between checks.
Upload the SCAR, NCR, photos or test data. Root8 pulls out the part, lots, quantities and dates and writes the header for you.
It asks one or two questions at a time, in plain words. Type or talk. It never fills in a fact you didn't give it.
Before you export, Root8 checks the gaps customers push back on: a missing escape point, training-only fixes, no validation data. Export to Word or PDF.
We read the published supplier quality manuals. Every deadline links to the document and revision we checked. 18 customers have published deadlines today, and the library keeps growing.
| Customer | Containment | Next milestone | Source |
|---|---|---|---|
| Oshkosh Corporation | 24 hours | Root cause identified: 15 calendar days | Reviewed/revised 2/17/2023 |
| Kohler Co. | 24 hours | Containment plan: 24 hours | Revision 5.0, effective 5/5/2025 |
| Mercury Marine (Brunswick) | 24 hours | Initial response: 7 calendar days | Edition as of 2024 |
| Briggs & Stratton | 1 business days | Root cause determined: 10 business days | Revised 4/20/2026 |
| Regal Rexnord | 24 hours | RMA, if required: 48 hours | December 2022, Rev 02 |
| Doosan Bobcat | 24 hours | Team formed, RMA issued, short-term corrective action plan: 48 hours | 2024 edition |
Reports and files are stored privately in your account. Files go to the AI model only to write your report. Delete a report and its files go with it.
Root8 drafts from what you tell it and flags what's missing. You review, edit and sign off on every report you send.
Upload their 8D form or SCAR. Root8 follows its sections and uses the dates on the request.